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Frequently Asked Questions and Documentation
 
TopOpenCrypt DocumentationUser Management

Information and documentation regarding the 'User Management' section of the administration panel.

Account/User Lookup

When searching for an account to modify, remove, suspend etc... you have a variety of options. Firstly, you can enter a username OR email address to identify the account you wish to perform a function on. You can enter both a username and email address, but it is recommend you only enter one of the two because either is sufficient to identify an account. When using this method the software looks for an exact match of the data you entered. If you do not know this data you can search your member's database to locate an account. Either enter your search term into the keyword entry field and click 'Submit' or select the 'Further Search Options' link to be directed to the advanced search form. Both the keyword entry field and the advanced search form support the use of wildcards and phrase searching.


If you are using the search tool from any of the View, Modify, Remove, (Un)suspend) or Monitor functions, these functions will be performed once you have located the correct account.



TIP: If you're unsure of an account's username or other details, take advantage of the search tools wildcard facility. e.g. When trying to locate the account owned by 'James Smith', you can search for 'James*', 'James S*' or James Smit*'.


Article Details

Last Updated: 03 September 2009 05:54:53
Revision Number: 1 [Update this article]
Article viewed 6995 times.
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